Application Maintenance and Support

In todays competitive global marketplace, Enterprises have significant investments in IT to execute their business with appropriate returns. And it is not unusual to believe that large enterprises spend 75-80% of their IT budget on application maintenance. It is implicit that Application maintenance presents the most potential for cost savings in global enterprises.

Digicorp offers Application Maintenance and Support services which include providing design and development for products, bug fixing, enhancements, operational level support and product level & quality assurance testing which helps the enterprise to maintain the complex applications in control with less cost. At Digicorp a well developed customized application is only a means to an end- the end being the successful integration of the IT solution into the business process. To achieve this end the effective maintenance and support of the application gain paramount importance.

Our maintenance and support program rests on a three-pronged strategy

• Corrective Maintenance including bug fixes and application support service.
• Adaptive Maintenance covering changes to support changing business or technical environments and new requirements.
• Perfective Maintenance including restructuring, revitalizing, rewriting code for future ease of maintenance.

Digicorp support and maintenance helps your organization by:

• Ensuring your applications are available when you need them, whether it is support for 24 hours, 7 days per week mission-critical support, or during business hours only.
• Allowing you to respond to rapidly changing business environments by having the appropriately skilled and knowledgeable staff always available.
• Providing continuous updating of your underlying technology so your application is never out of date.
• Freeing up your own experienced resources for use in other revenue generating projects and activities for your organization.  

Additionally, we provide flexible services that extend your maintenance and support capabilities. These include:

• Assistance with application usage — counsel and education regarding application usage including completing transactions, creating users within or for an application, or on the purpose of an application.
• Assistance with application environment support — advice regarding how to use, maintain, and support application environments, including application development tools, application server software, and databases.
• Assisting client team members with diagnosing problems and working in partnership to their resolution, including configuration changes our office.

Digicorp offers maintenance services of Offshore Applications Developed in various platforms and frameworks. We have over time evolved and fine tuned a tested process for offering this extremely critical and significant service. Digicorp has helped the clients across the globe across different industry verticals, to manage their existing applications, providing all levels of support and enhancement ranging from initial service desk queries and correcting application errors to training the client staff to be well-versed with the application and other preventive maintenance services, by large.

Digicorp has applied its hands on providing Application Maintenance Services for the various Industry Domain like Healthcare, Real Estate, Diamond, Automobile, Government, Banking and Financial, Travel and Tourism, Energy Sector, Advertising/ Media and many more.