Microsoft Dynamics CRM

A Customer Relationship Management software package by Microsoft - Dynamics CRM provides fast, flexible and the most familiar web-enabled solutions to meet the changing demands of all sizes of business ranging from a small business to a global enterprise. It provides the organizations with the necessary applications and tools needed to improve marketing, sales and customer service efficiency and effectiveness.

Implementing a CRM system can help organizations realize improvements in customer satisfaction and retention, reduce cost of sales and services, increase sales and revenue and acquire new customers. To be competitive today, companies must meet the expectations of both their customers, who expect constantly improving levels of customer service, and their stockholders, who expect bottom and top line results.

Key Features:

Microsoft Dynamics CRM provides a host of new features, enhancements, and capabilities that can empower your entire organization:

• Microsoft Outlook Integration
• Sales Process Management
• Easy to use and support
• Opportunity Management
• Improved programmability - enhanced Web Services,
  unified event model, plug-ins to replace callouts
• Lead Routing and Management
• Multi Currency
• Correspondence and Mail Merge
• Enhanced Reporting and Sales Forecasting
• Competitor Tracking
• Multi Tenancy - One server can host more than one business organization
• E-mail Management
• Easy Integration with Microsoft Business Solutions

Key Benefits:

We propose our clients to implement Microsoft Dynamics CRM for following reasons:

• Provides a complete picture of your customer along with new opportunities.
• Microsoft Dynamics CRM modules are completely integrated to give all your employees access to customer information. This helps you find new ways to better serve your customers and identify opportunities.
• Gain visibility across your Sales, Marketing and Customer Service processes.
• Microsoft Dynamics CRM provides one centralized CRM system from which you can pull off reports and analyze at any stage, giving you full visibility across your business.
• Save time and streamline your business processes.
• Microsoft Dynamics CRM frees employees from the time consuming task of re-entering information that another department has already captured. Enhanced process workflows such as marketing and services automation capabilities also help you streamline your business processes.
• Work beyond the reach of your network.
• With Microsoft Dynamics CRM your sales force can work far beyond the boundaries of your network. The sales functionality within Microsoft Dynamics CRM takes full advantage of the ability of Microsoft Office Outlook to work offline. This lets your employees work no matter where they are.

At Digicorp, we believe in providing organizations with Microsoft Dynamics CRM software that will help them to manage their business in an innovative and proactive manner, setting the standards for customer service in their marketplace. With CRM expertise, we help companies to increase the Return on Investment (ROI) while enhancing customer service and support levels.

We offer the best available Microsoft CRM expertise to businesses of varied sizes giving them the most convenient, responsive and affordable Microsoft CRM service experience.